Richard H. Thaler, the behavioural economist awarded the Nobel Prize in Economics in 2017, offers an irreverent and enlightening exploration of how human weaknesses play a significant role in shaping the economy.
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John A. Goodman, a renowned consultant in the field of customer satisfaction, presents best practices for placing the customer at
Philip Fisher began his career as a financial analyst in 1928 and is recognized as one of the pioneers of
Nassim Nicholas Taleb a writer, former trader, statistician, and philosopher of the sciences of chance, teaches us how to overcome
Success in one’s core business is crucial today, but it is no longer sufficient. To establish strong differentiation, customer experience
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